Customer Stories

Customer Stories

By Nora OuUpdated Dec. 27, 2021

Customer Stories

After customizing tours for an average of well over 10,000 customers per year since 1998, we still uphold our original vision of creating custom trips. We believe travel is a personal journey. It should not follow the crowds, and it should be about what you want and what you like.

We are happy that our over-20-year commitment to personal service has been recognized by our customers. We are more than happy that we have helped them create their own travel memories and stories and deepen their understanding of Chinese culture and China today.

One Night in the Snowfield One Night in the Snowfield One Night in the Snowfield One Night in the Snowfield One Night in the Snowfield

One Night in the Snowfield

Unlocked Menu for Ben from the UK

Camping, Snowfield, Hotpot, -20°C, Unexpected change?

I was all cosy and snug asleep by 9pm with a fully belly courtesy of our hot pot chef Lucy. Now sitting outside while Chef Lee cooks a delicious breakfast. Yesterday was a unique and incredible experience. Lucy and Mr. Lee are THE BEST. They are great guides and I'll definitely be returning for more China Highlights tours.

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Saving Thanksgiving Saving Thanksgiving Saving Thanksgiving Saving Thanksgiving Saving Thanksgiving

Saving Thanksgiving

Unlocked Menu for Laura's big family from the US

Family Trip, Thanksgiving Day Feast, No Turkey?

We had such a great time in Xi'an thanks to our tour guide, Windy, and all those at China Highlights. They even flew In a Thanksgiving turkey and had it cooked for us at a 5-start hotel because our American family was sad to be missing out on that this year. The director and his wonderful wife even hosted us at his home for Thanksgiving. They really went the extra mile!

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Flying on Wheels, Yangshuo cycling Flying on Wheels, Yangshuo cycling Flying on Wheels, Yangshuo cycling Flying on Wheels, Yangshuo cycling Flying on Wheels, Yangshuo cycling

Flying on Wheels

Unlocked Menu for Kailash and Runqi from the US

Best cycling routes, Professional training, No tourists, 200 km/day?

Spent 3 days cycling with Chris in Yangshuo. Fantastic experience. Chris knew all the best routes so that we did not have to worry about where to go, what to pack, etc. He gave us a behind the scene experience of Yangshuo without tourists, and great food from kitchens of people that grew their vegetables in the garden. We had fruits as we cycled along – oranges and strawberries – direct from the tree / shrub.

The cycles were in good condition we did about 300km over 3 days and Chris altered the plans based on our interests and desires. We even got local sweets … he is great, spoke great English, was very supportive and helped us avoid tourist traps all along :)

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The Embrace of the Jungle The Embrace of the Jungle The Embrace of the Jungle The Embrace of the Jungle The Embrace of the Jungle

The Embrace of the Jungle

Unlocked Menu for David and Kassi from the US

Hiking, Rainforest, Local Villager, Banana tree stalk?

The trip was an eye opening tour of Xishuangbanna and southern Yunnan. We learned a lot about the area, the people, and cultures that made up the southern tip of Yunnan, an area we wanted to explore. We loved hiking through the jungle, eating traditional dishes, and trying things such as eating banana tree stalk. Our hiking guide was fantastic! He was showing us the virtues of the banana tree and how you can survive off it in the jungle. As we hiked he would pick out certain plants, mushrooms, and fruits that were edible and we would try them as we moved along. Another part of the trip we loved was learning about the tea farms and the process of making tea. We loved making our own tea cakes and trying various vintages.

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Little Princess's Birthday Cake Little Princess's Birthday Cake Little Princess's Birthday Cake Little Princess's Birthday Cake Little Princess's Birthday Cake

Little Princess's Birthday Cake

Unlocked Menu for Elizabeth from Estonia

Fifth birthday, Elsa, On the Top of a Hill, Big Surprise?

Guilin, Yangshuo. Fantastic vacation! Well organized, including really nice surprise for the birthday child. Many thanks to @China Highlights and to our guide @Chasen!

Read His Story:

Elizabeth was about to have her fifth birthday during her family trip in Guilin. Our travel expert Lily noticed this during the trip planning, so she discussed with our team: how to give Elizabeth a special birthday surprise. No little girl can say no to Elsa! Ms. Chen, the director of our local office in Guilin asked the bakery to work overtime to make a Frozen-themed cake, and our driver Mr. Huang delivered it to our guide Chasen in Yangshuo. All the efforts were worth the happy smile of Elizabeth. Our customers' "little princess" enjoyed some of the most beautiful scenery on her trip while eating cake with her family.

Our Customers' Feedbacks

About China Highlights

Since 1959 we've guided everyone ranging from US presidents, Australian Geographic and retired backpackers. Our goal is to create unique trips that take you off-the-beaten path, helping you discover China in a more authentic way. Our motto: "Discovery Your Way!"

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